Return and Refund Policy

Effective Date: March 12, 2025

1. Introduction

At JustFridge.com, we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, our return and refund policy provides guidelines on how to return items and receive a refund or exchange.

2. Eligibility for Returns

To qualify for a return, please ensure that:

• The item is unused, in its original packaging, and in the same condition as when you received it.
• The return request is made within 30 days from the date of delivery.

3. Non-Returnable Items

The following items cannot be returned:

• Perishable goods (e.g., food, flowers).
• Downloadable software products.
• Gift cards.
• Health and personal care items.

4. Return Process

To initiate a return:

1. Contact our customer service team at support@justfridge.com with your order number and reason for return.
2. Once your return is approved, you will receive instructions on how and where to send your item.
3. Please ensure the item is securely packaged to prevent damage during transit.

5. Return Shipping Costs

Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

6. Refunds

Upon receiving and inspecting your return, we will notify you of the approval or rejection of your refund:

• Approved refunds will be processed within 7 business days to your original method of payment.
• If your refund is delayed, please check with your bank or credit card company, as processing times may vary.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at support@justfridge.com.

8. Contact Information

For questions regarding our return and refund policy, please contact us at:

• Email: support@justfridge.com
• Address: JustFridge.com, 153 Appliance Lane, Chicago, USA